How May We Help You?

Please allow 24-48hrs for a response. 

For order status updates or inquiries on your existing order please email status@lolajamesjewelry.com. Please include your order number in the subject line. Please note all personalized orders can take up to 6 weeks to ship. The processing time for each item is listed in the product description. 

If you have product inquiries or need assistance placing your order online please fill out the form below.  

You can find answers to our most commonly asked questions on our FAQ page. 

[nerdy-form:17009]

 

Customer Service

info@lolajamesjewelry.com

debra@lolajamesjewelry.com

 Hours of Operation: Monday - Friday, 10am - 4pm EST.

 

Order Status

status@lolajamesjewelry.com

 

Press

press@lolajamesjewelry.com

 

Customer Care

Shipping & HandlingReturnsManaging your AccountFAQs